30-Day Money-Back Guarantee
We’ll never lock you in or leave you unhappy
If our products and services aren’t quite what you wanted or, for whatever reason, you’d like a refund or to cancel... we’ll make that easy.
How it works
Your experience with WPMU DEV is the most important thing to us, even if you decide to leave! So, go ahead and test everything our membership has to offer, our premium plugins, hosting and services for a full 30 days.
After that, if you're not completely satisfied, simply ask for your money back. No explanations needed, no hoops to jump through. You request the refund, you get it. It's that simple.
Request a refund anytime
We've made requesting your refund as easy as possible. Our customer support team is available 24/7 to assist with refund requests. Reach out through any of these channels:
FAQs
Questions? Answers
How long does it take to process my refund?
Most refunds are processed within 24 hours of your request. The funds typically appear in your account within 3-5 business days, depending on your payment method and financial institution.
Will you ask why I want a refund?
No. While we always value feedback, we respect your decision and don't require any explanation to process your refund.
What if I'm past the 30-day period?
Our guarantee covers the first 30 days from your payment date. If you're experiencing issues beyond this period, please contact our support team, and we'll do our best to help resolve them.
Are there any charges or fees for requesting a refund?
Absolutely not. There are no fees, charges, or penalties for requesting a refund within the 30-day period.