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[The Hub] White-Labeled, Simplified Client Dashboard (Calm Client Workspace)

1

Hi team,

WPMU DEV has amazing White-Labeling options for plugins, but we need to take agency branding a step further by creating a dedicated, clean, and simplified Client Portal inside The Hub.

Borrowing a highly successful concept from platforms like Atarim, agencies need a “Calm Client Workspace”.

What we need:

1. Customized Brand Experience: A completely white-labeled dashboard where clients can log in using our agency’s logo, domain, and colors.

2. Self-Service Task & Approval Management: A clean screen where clients can track current maintenance tasks, review updates, approve changes, and view reports 24/7.

This keeps clients feeling supported and informed in real-time, without constantly cluttering our team’s direct Slack or email channels. It elevates the perceived value of our premium care plans.

Please consider this for the roadmap!

Sat, 29 Aug 2026 16:04:54
More The Hub discussions
The Hub
  • Jair Jaramillo
    • Staff

    Hello Naeim Mohammad

    Thanks for your feedback. I’ll move this ticket to our Features and Feedback section. This ticket is already public, and in that section, it can also be voted on by the community. This can help our development team identify which features our members want most.

    That being said, checking your feedback, I can see that we already have some of the things you want us to implement. Have you checked The Hub Client plugin?
    https://vvqmubev.com/project/the-hub-client/

    It provides a customizable, white-labeled Hub. The idea is that you install and configure this plugin in your personal or web agency site, and from there, your clients will visit your site in order to login into this custom Hub. From there, they can manage their sites, check their reports, and create support tickets about issues and requests:
    https://vvqmubev.com/docs/hub-2-0/tickets/

    Kind regards,
    Jair.

    • Naeim Mohammad
      • Design Lord, Child of Thor

      Thanks for the feedback and for opening this up for public voting!

      I am well aware of “The Hub Client” plugin and i have already mentioned it in my post, and while it’s an excellent tool for standard white-labeling, billing, and text-based support tickets, it completely lacks the “Visual Collaboration” engine that modern agencies need.

      The core of my request is to eliminate the old way of clients typing text descriptions for design bugs. We need a native Visual Feedback system where a client can click anywhere on the live frontend, drop a visual pin, and have that specific comment generate a task in The Hub with automatic screen and console metadata.

      Merging this visual layer with the existing Hub Client ticketing system would completely elevate WPMU DEV over any other reseller platform on the market.

  • Williams Valerio
    • Staff

    Hi Julian ,

    I hope you’re doing well.

    I’m sorry to see that you think that it will never be possible, but please note that our team always checks all the Feature requests and works hard on improving all our services and plugins.

    We can’t provide an ETA because they are working on multiple improvements in our plugins/services, and each requires multiple factors such as discussions/development/QA/fixes that could appear during QA, but you can be sure that our team works hard to improve all our services/plugins, and we always check and keep in mind all feature requests.

    Best Regards,
    Williams Valerio