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Feature Request: Visual Feedback, Task Management, Smart Performance Audits & White-Labeled Client Portal (Like Atarim) in The Hub

1

Hi WPMU DEV Team and Community,

I love using WPMU DEV Premium! It is the perfect backend engine for security, backups, and performance (Hummingbird/Smush). However, there is still one missing piece to make it the ultimate all-in-one platform for WordPress agencies: Visual Client Feedback.

Currently, many of us have to pay for expensive external SaaS tools like Atarim or Webvizio just to let clients leave comments on their live sites.

My Suggestion:

I propose adding a native “Visual Feedback & Collaboration” tool directly into The Hub.

Key Features:

1. On-Site Pin Comments: Clients can click anywhere on their live website to leave a comment or request a change.

2. Auto-Ticket Creation: These comments automatically turn into tasks inside The Hub under a “Client Tasks” tab.

3. Upsell Machine: An option to convert extra client requests into paid support quotes directly through WPMU DEV Client Billing.

This would be a massive win-win. We wouldn’t need extra tool subscriptions, and WPMU DEV would attract thousands of agency owners looking for a unified dashboard.

What do you think, team? Would love to see this on the roadmap!

Sat, 29 Aug 2026 9:18:03
  • Alexander Nelson
    • Staff

    Hi Naeim Mohammad ,

    Thanks for reaching out and sharing this product feature request for the Hub with us.

    A native Visual Feedback & Collaboration tool with the features that you shared above would certainly be valuable for agencies (and our premium members) managing their client websites. Allowing clients to pin comments directly to their sites, automatically turning that feedback into actionable tasks in The Hub, and connecting additional requests with Client Billing (and possibly with a support ticket) could help streamline the entire feedback and approval process for agencies.

    We can also see how helpful this could reduce agencies’ reliance on separate services while making The Hub a more complete workspace for managing websites, clients, tasks, and billing.

    While we currently do not have an ETA for this request, I’ve shared this request with our team for further consideration. You can keep up with our product roadmap on the roadmap page available here: https://vvqmubev.com/roadmap/

    Please let us know if you have further suggestions or need help with anything else.

    Best,
    Alex.

  • Naeim Mohammad
    • Design Lord, Child of Thor

    Thank you so much for the incredibly positive response! It means a lot to hear that the team sees the value in expanding The Hub into a complete client-facing workspace. I will definitely keep a close eye on the product roadmap page!

    To help the product team and the community discuss each element deeply, I have just created detailed individual feature requests in the Community forum for each workflow (including the Visual Feedback, White-Label Portal, AI UX tools, and the Event-Driven Backups for Snapshot Pro).

    I am really excited to see how the community interacts with them, and I truly appreciate WPMU DEV’s amazing commitment to listening to user feedback.

    Best regards,